Furthermore, we provide short-term volumes, as necessary, to destinations where you are having a shortage. We search for offers on your behalf based on buying destinations you focus on. As an ICT Service Enabler, we act as an aggregator for your routes throughout the market. We offer you access to a steady increase in retail termination volume in the form of bilateral trading and swap deals so that you can optimize your phone call routing and your wholesale voice termination profits.
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Routing Options:
Through the managed routing of 42com, you will have no administrative responsibilities. 42com continuously monitors and automatically adjusts the quality and the prices of the routes for you. We secure many of our routes through bilateral trading and swap deals. This gives you the security that your minutes are scheduled through destinations that are optimized for quality and price with trusted global carriers. Billing is based on a fixed price list which is regularly updated and provides you optimum cost assurance with the highest quality routes.In order to structure our routing operations to meet your goals, you have the option to choose between two quality levels: Optimum and Premium.
Optimum
With Optimum Routing, availability and voice quality are the top priorities. When quality is compromised or limited in any way, an intervention response is activated in the routing process immediately to provide higher quality alternatives as available. For this reason, caller ID (CLI) cannot always be guaranteed. However, the option to guarantee caller ID routes is available to you by booking routes.
Premium
Premium Routing provides first-class direct routing connections as well as direct transit routes to ensure crystal clear voice quality. Price and quality are provided in a very good balance. In the unlikely event of disruptions, an intervention response is activated in the routing and calls are re-routed to an equivalently high quality alternative. Caller ID (CLI) functionality is always provided under this option.
| OPTIMUM | PREMIUM | |||||
| ROUTING MANAGEMENT |
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| Bilateral Trading Deals / SWAP Deals Buying and selling of minutes through bilateral trading as well as swap deals |
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| Managed Routing 42com manages full cycle routing operations |
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| High Quality of Service Guaranteed high and stable voice quality without restrictions |
Q+++ | Q+++++ | ||||
| A-Z Wholesale Voice Termination Wholesale voice termination in all countries worldwide |
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| CLI Transfer Phone Number Transmission |
CLI & Non CLI | CLI, Fax, Roaming | ||||
| Selection of Direct Routing Connections Direct transfer of calls to trusted global carriers in the target country |
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| High Performance Routing Low disruption risk through partnerships with trusted global carriers |
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| Least Cost Routing Automatically select the best provider for each destination, ensuring expected quality |
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| Professional Account Manager Professional customer service and consultation provided by a qualified 42com Account Manager at Trading Deals |
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| Special Offers Special offers for certain countries |
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| Routing Guarantee Guaranteed wholesale voice termination of calls even with ongoing changes and fluctuations in the market situation Routing Guarantee required? Then click here. |
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| RATES MANAGEMENT |
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| New and Competitive Rates Periodic changes in the price lists to adjust for optimal basis of cost for price calculation |
Weekly | Weekly | ||||
| Availability of Customized Routing Free choice of trusted global carriers | Routing configured by the partner |
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| Manage Master List Create, upload, update and download the master price list | Management of costs, prices and margins |
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| REPORTING | ||||||
| Reporting Access account balances, credit limits, routes, top destinations and traffic statistics, etc. |
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| SUPPORT | ||||||
| Monitoring & Optimization 7 Days per Week Monitoring and optimization of real-time traffic by our qualified support staff |
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| Speed Support Prioritized processing of tickets and phone calls as well as immediate re-routing in case of failures or outages |
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| CONTRACT / BILLING |
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| Commercial Agreement Contract Agreements |
Individual & standard | Individual & standard | ||||
| Trusted Global Carriers Accounting Simple real-time billing and invoicing, billing history, payment and transaction history |
Pre- & postpaid with negotiable credit limits | Pre- & postpaid with negotiable credit limits | ||||
| TECHNICAL DATA | ||||||
| Interconnection VoIP: SIP 2.0 TDM: ISDN, Q.931, SS7 |
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| Codec G.729, G.711, T.38 |
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